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WELCOME

So some technical details are important before we start:  
 

  • Registration for classes opens 48 hours before the desired class [except for reformer Pilates classes where registration opens 24 hours before the desired classes.

  • If you have a Unlimited Reformer Pilates membership or pre paid classes - registration for classes opens 48 hours before the desired class subscribers [upgraded and device equipment] + all tabs - registration for Pilates equipment opens 48 hours before class  

  • Registration can be canceled up to two hours before class. Please be responsible to cancel on time.  

  • On arrival - the chip will open the door for you + sign you up to the class - It is important to pass the chip even if the door is open. If the chip is not on you - contact the coach/front desk to mark you in.

  • If you have skipped two classes that you were signed in to in the period of 14 days - the system will close the option to book a class through the app - and you will be able to book classes only throe the front desk - tell 14 days pass from your first "no show" - so please be responsible about that.

  • It is very important to arrive on time for classes. The Instructor is entitled to decline your entrense if you are more then 5 minutes late (they start worm up on the minute). 

  • You are entitled to two entries per year to bring a friend/family member with you to class. Registration, cancellation and changes will be done through us - on WhatsApp/by phone/ at the reception.

  • Functional & Cycling classes require a personal towel. If you forgot one, you can rent from the reception for 4 NIS.

  • You can freeze your membership without limit. All members are entitled to a 14-day freeze at no cost in every calendar year. All days after 14 days will be credited with 50% of the cost (calculated according to subscription and the number of days per month).

  • Membership cannot be frozen retroactively. Freezing will take place from the day the request is sent.

  • Minimum time for freeze is 4 days.

  • In order to cancel your membership, you must send a request via the app or through the website. You can send the request only after a full month starting from the second month of the subscription. Any cancellation requires a month notice.

  • If you have chosen to cancel your membership, you are unable to freeze your membership during your month's notice. 

  • The subscription is paid by credit card (not direct/debit) with a standing order that goes down at the 2nd of every month. If you have joined After the beginning of the month, the payment for the first month will be proportional and the amount of entries will not change.

  • You can purchase a subscription for a single month at other prices, for more information call/text us.

  • We are available on WhatsApp and by phone - so save the number 035092727.

  • Freezing or canceling a subscription will be done by sending a request via the app or via email  lockeroom1@gmail.com  

  • Freezing or Cancelling can not be done retroactively.
     

We are available on both WhatsApp and phone number - so save the phone 035092727  ​

 

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app download

To download the app

 

 

You must register as a new user in the application

Some important technical details before we begin

 

The subscription is valid for all of our branches.

 

Registration for classes opens 48 hours before each class (except for Reformer Pilates classes, for which registration opens 24 hours before the class).

 

Members with the Unlimited Reformer's membership or holders of class packages have early access to registration for Reformer Pilates classes - registration opens 48 hours before the class.

 

You can cancel your registration up to 2 hours before the class. Please be responsible in this matter. Late cancellations will result in a deduction from your monthly subscription and will be recorded as an absence. If you accumulate two absences in your membership, the app will block your access to registration and will automatically unlock it after one week from the date of the block. During this time, you can register for classes through the team by phone/WhatsApp or in person.

 

The chip opens the studio's doors 30 minutes before the class you registered for. It signals that you have arrived for the class. Therefore, please use it at the entrance to the facility to indicate that you have indeed arrived for the class. If the chip is not with you, please contact the instructor to have it marked for you.

 

Arrive on time for classes; late entry of more than 5 minutes after the class has begun will not be allowed.

 

You are entitled to two guest entries per year. You must arrive for the class together with your guest, and registration, cancellation, and changes will be handled by the team via WhatsApp/phone or in person.

 

You must bring a towel to all classes except for Yoga and Pilates. If you forget, you can rent one from the reception for 4 shekels.

 

Freezing, canceling, and changing a membership can be done by sending a request through the app in the menu or here: https://www.lockerroom.co.il/members.

 

You can freeze your subscription without limitation. The membership is entitled to 14 days of freezing at no cost each calendar year. Beyond that, freezing will be charged at 50% of the cost (calculated based on the subscription and the number of days in the month). Retroactive freezing is not allowed. Freezing will be effective from the day the request is sent, and for a minimum of four days.

 

To cancel the subscription, you must send a request through the app starting from the second month of the subscription, with a one-month notice.

 

You cannot freeze in the cancellation month; the cancellation month must be paid in full. The subscription is paid by credit card (not debit/direct) with a fixed monthly payment on the 2nd of each month. If you join after the beginning of the month, the payment for the first month will be relative to the days remaining in the month, but the number of entries will not change.

 

You can register for two classes in advance on any given day, and beyond that, you can only register on a first-come, first-served basis at the beginning of the class at the branch's reception.

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